Is BetterHelp Covered by Insurance in Canada?

Celine Saade
By Celine Saade
Is Betterhelp Covered By Insurance In Canada

Your mental health significantly affects your quality of life, particularly as you work toward your academic and professional goals and navigate personal challenges.

Focusing on your mental health may be the most efficient thing you can do to improve your general quality of life.

Mental health services for mental wellness assist individuals in coping with life's stresses, realizing their full potential, succeeding in school and the workplace, and giving back to their communities.

Additionally, according to the National Institute of Mental Health, one in five people experience moderate to severe mental health issues (NIMH).

Both rural and urban areas of Canada, as well as close friends and family members, continue to stigmatize mental illness. Individuals can obtain counseling through the internet from therapists whom they feel comfortable with.

Therapy price comparison in Canada

In-person therapy sessions in Canada can cost anywhere from $100 and $240 per session, depending on the type of counselor or therapist you are visiting. Through in-person therapy, you can receive one counseling session each week.

BetterHelp, on the other hand, is inexpensive and allows you much wider access to them. Each week, a BetterHelp subscription costs between CAD 82 and 124 ($60 and $90 USD).

This includes free reign to text or video conference with your counselor as often as you like, access to a wealth of diverse mental health resources, and a weekly therapy session.

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Benefits Of Online Therapy

Benefits of Online Therapy

A poll taken in December 2021 found that roughly 50% of Canadians were angry and another 40% were concerned about their mental health as 2022 approached. This showed that the Covid-19 pandemic had a negative impact on many people's mental health in the nation.

Numerous smartphone applications are available for online therapy sites like BetterHelp. With the help of these, you have the freedom to contact your counselor even if you don't have access to a computer.

Mobile applications might be essential if you intend to communicate with your therapist mostly through your phone.

During the epidemic, online therapy grew in popularity. But it has become a powerful substitute for conventional treatment, and many people prefer it to visiting a therapist in person because it can be done electronically.

Except in limited circumstances, you can receive the same care online if you engage with a therapist who specializes in the type of mental health issue you wish to address.

What is BetterHelp?

Individuals can obtain online treatment through BetterHelp. It might help you prioritize your mental health while being comfortable and private in your own home.

You can consult with psychologists, clinical social workers, marital and family therapists, or licensed professional counselors. You can plan your online therapy sessions around work, family, and social obligations.

BetterHelp's counselors are skilled at handling a wide range of issues, such as anxiety, depression, and marital issues.

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The majority of BetterHelp's therapists are located in the US. However, BetterHelp also accepts therapists from other countries as long as they are qualified and have the necessary licenses to practice therapy in English.

Everyone interested in using BetterHelp must fill out a multiple-choice questionnaire so that a therapist can be paired with them. When participating in virtual therapy sessions on a computer, tablet, or smartphone, a user can request a different therapist at any time.

When you sign up for the platform, BetterHelp will match you with a therapist. You can also alter your behavior at any time in the future. You might specify that you would prefer a Canadian therapist on the initial questionnaire if you so choose.

There are numerous competent US-based therapists to choose from who are available in North American time zones if Canadian therapists are not readily available.

BetterHelp has stringent requirements for therapists who use its platform. The therapists at BetterHelp are additionally licensed and certified by the professional board in their state, and they had at least three years and 1,000 hours of experience in the field before to joining.

You have the freedom to change therapists at any time with BetterHelp.

The membership includes unlimited text and audio talking with your counselor in addition to one live weekly video or phone session.

The therapists can help people of all ages who may be struggling with a range of challenges or mental health conditions, including:

  1. Anger issues
  2. Addiction
  3. Anxiety/Depression
  4. Trauma/Grief
  5. Sleep problems
  6. Issues in Relationships

    All therapy sessions, according to BetterHelp, are confidential and private. Additionally, users can remove messages from their accounts.

Does Insurance Cover Better Help In Canada

Does insurance cover Better Help in Canada?

Neither Medicare nor Canadian health insurance are accepted by BetterHelp. While BetterHelp does not accept health insurance, there are rare instances when you might be able to receive payment from your insurance company.

Remember that the benefits provided by insurance companies can differ substantially. You must carefully investigate your plan to understand what is covered and what you will need to pay for out of pocket.

Private health insurance does not always, however, pay for in-person counseling services. This suggests that you would be responsible for paying for your own counseling.

Insurance usually does not pay for professional social workers, psychotherapists, or counselors who operate in private practice. BetterHelp offers financial assistance to students, veterans, unemployed people, and others who have just incurred unexpectedly large bills.

You will be required to complete a questionnaire when you sign up for BetterHelp in order to determine your eligibility for financial aid.

Financial Assistance

Although they might not be within everyone's budget, BetterHelp offers customized price alternatives that are equal to the copays of the majority of insurance plans.

Financial aid can be helpful if you aren't qualified for the BetterHelp discount. If none of the conditions for a fee reduction apply to you, have a look at the payment page's bottom portion before proceeding. You can click the "I cannot afford therapy" button here.

BetterHelp will ask you to complete a quick survey about your employment situation and monthly income in order to establish your eligibility for financial aid.

You could be required to submit your income tax return or any supporting documentation to prove your financial condition. You may sign up for their service if you are eligible for financial assistance.


With the help of knowledgeable, seasoned professionals on the BetterHelp online counseling platform, improve your mental health. The platform is accessible in Canada and might even be a more affordable option if the type of therapy you need isn't provided by your province's healthcare system.

Through BetterHelp, people can find licensed therapists with a master's or doctoral degree in their field. According to the platform, everyone of its therapists has at least three years and a thousand hours of experience.

The platform does not accept insurance, and the majority of private medical insurers do not pay the fees. However, those with modest incomes may be eligible for lower rates.

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Celine Saade
Celine Saade

Celine is a psychologist and a researcher. She likes delving into new topics and her main focus is on developmental and clinical psychology. Her motto is “I don’t empower you,I recognize you are powerful”

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